Privacy Policy

Last updated: January 2026

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

1.1 Personal Information

We may collect the following information when you use the Service:

  • Full name
  • Email address
  • Phone number
  • Account or user identification details

1.2 Payment Information

  • Payments are processed securely by Paystack.
  • We do not collect or store your credit card, debit card, or Mobile Money (MoMo) details.
  • Paystack may collect and process payment information in accordance with its own privacy policy.

1.3 Usage Information

We may collect non-personal information such as:

  • IP address
  • Browser type and device information
  • Pages visited and actions taken on the platform
  • Date and time of access

2. How We Use Your Information

We use the information collected to:

  • Provide and maintain the Service
  • Process payments and deliver credits
  • Communicate with you regarding your account or transactions
  • Improve system performance and user experience
  • Detect, prevent, and address fraud or technical issues
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Paystack, solely for payment processing
  • Service providers assisting with system operations
  • Law enforcement or regulators were required by law

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymized.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security of your data.


7. Cookies and Tracking Technologies

  • We may use cookies or similar technologies to enhance user experience.
  • You may disable cookies through your browser settings, though some features may not function properly.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

Requests can be made through our official support channels.


9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.


10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Service constitutes acceptance of the updated policy.


12. Governing Law

This Privacy Policy is governed by the laws of Ghana.


13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through the official support channels provided on the platform.


By using the Service, you acknowledge that you have read and understood this Privacy Policy.